{
  "dataset": "delivery-platform-fees",
  "name": "Restaurant delivery-platform fees",
  "description": "Commission tiers, payout schedules, processing fees, and error-adjustment policies for restaurant delivery and ordering platforms, sourced from each platform's own merchant documentation. Every row cites its source URL and verified date.",
  "publisher": "The Good Studio",
  "site": "https://www.thegoodindex.io",
  "hub": "https://www.thegoodindex.io/restaurants",
  "documentation": "https://www.thegoodindex.io/restaurants/methodology",
  "license": "https://creativecommons.org/licenses/by/4.0/",
  "attribution": "The Good Index (https://www.thegoodindex.io)",
  "schema_version": 1,
  "last_verified": "2026-07-21",
  "row_count": 34,
  "columns": [
    "platform",
    "platform_slug",
    "topic",
    "topic_slug",
    "label",
    "value_text",
    "value_numeric",
    "unit",
    "conditions",
    "notes",
    "source_url",
    "effective_date",
    "observed_date",
    "verified_date"
  ],
  "rows": [
    {
      "platform": "ChowNow",
      "platform_slug": "chownow",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Elevate plan subscription",
      "value_text": "$409/month billed annually ($449 month-to-month)",
      "value_numeric": 409,
      "unit": null,
      "conditions": null,
      "notes": "Assembled from pricing-table cells (annual vs monthly columns).",
      "source_url": "https://get.chownow.com/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "ChowNow",
      "platform_slug": "chownow",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Flex Delivery fee",
      "value_text": "$7.98 per order for Flex Delivery orders",
      "value_numeric": 7.98,
      "unit": null,
      "conditions": null,
      "notes": null,
      "source_url": "https://get.chownow.com/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "ChowNow",
      "platform_slug": "chownow",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Grow plan subscription",
      "value_text": "$319/month billed annually ($349 month-to-month)",
      "value_numeric": 319,
      "unit": null,
      "conditions": null,
      "notes": "Assembled from pricing-table cells (annual vs monthly columns).",
      "source_url": "https://get.chownow.com/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "ChowNow",
      "platform_slug": "chownow",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Launch plan subscription",
      "value_text": "$229/month billed annually ($249 month-to-month)",
      "value_numeric": 229,
      "unit": null,
      "conditions": null,
      "notes": "Assembled from pricing-table cells (annual vs monthly columns).",
      "source_url": "https://get.chownow.com/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "ChowNow",
      "platform_slug": "chownow",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Setup fee",
      "value_text": "$119-$499 one-time setup fee",
      "value_numeric": null,
      "unit": null,
      "conditions": null,
      "notes": null,
      "source_url": "https://get.chownow.com/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "ChowNow",
      "platform_slug": "chownow",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Commission on orders",
      "value_text": "0% — commission-free ordering across website, app, and marketplace",
      "value_numeric": 0,
      "unit": "percent",
      "conditions": null,
      "notes": null,
      "source_url": "https://get.chownow.com/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "ChowNow",
      "platform_slug": "chownow",
      "topic": "Payment processing fees",
      "topic_slug": "processing-fees",
      "label": "Payment processing fee",
      "value_text": "2.95% + $0.29 per transaction",
      "value_numeric": 2.95,
      "unit": "percent",
      "conditions": null,
      "notes": null,
      "source_url": "https://get.chownow.com/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "DoorDash",
      "platform_slug": "doordash",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Monthly fee / contract",
      "value_text": "None — no contract and no fixed cost; you pay only when orders come in",
      "value_numeric": null,
      "unit": null,
      "conditions": null,
      "notes": "Manually captured by operator.",
      "source_url": "https://merchants.doordash.com/en-us/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "DoorDash",
      "platform_slug": "doordash",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Online ordering add-on",
      "value_text": "Access to online ordering included at no additional cost (all plans)",
      "value_numeric": null,
      "unit": null,
      "conditions": null,
      "notes": "Manually captured by operator.",
      "source_url": "https://merchants.doordash.com/en-us/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "DoorDash",
      "platform_slug": "doordash",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Basic plan delivery commission",
      "value_text": "15% of the order subtotal",
      "value_numeric": 15,
      "unit": "percent",
      "conditions": "Lowest-commission plan; 0% intro rate for the first 7 days; no contract or fixed monthly cost.",
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://merchants.doordash.com/en-us/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "DoorDash",
      "platform_slug": "doordash",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Plus plan delivery commission",
      "value_text": "25% of the order subtotal",
      "value_numeric": 25,
      "unit": "percent",
      "conditions": "Adds DashPass customer access and wider reach; 0% intro rate for the first 30 days.",
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://merchants.doordash.com/en-us/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "DoorDash",
      "platform_slug": "doordash",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Premier plan delivery commission",
      "value_text": "30% of the order subtotal",
      "value_numeric": 30,
      "unit": "percent",
      "conditions": "Widest delivery range + order guarantee (at least 20 orders/month or that month's commission costs are refunded); 0% intro rate for the first 30 days.",
      "notes": "Manually captured by operator.",
      "source_url": "https://merchants.doordash.com/en-us/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "DoorDash",
      "platform_slug": "doordash",
      "topic": "Pickup & self-delivery pricing",
      "topic_slug": "pickup-self-delivery",
      "label": "Pickup commission",
      "value_text": "6% of the order subtotal on pickup orders",
      "value_numeric": 6,
      "unit": "percent",
      "conditions": "Same 6% rate across Basic, Plus, and Premier plans.",
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://merchants.doordash.com/en-us/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Grubhub",
      "platform_slug": "grubhub",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Monthly ad credit",
      "value_text": "Monthly ad credit equal to your commission rate, applicable to Grubhub ads",
      "value_numeric": null,
      "unit": null,
      "conditions": null,
      "notes": "Manually captured by operator.",
      "source_url": "https://get.grubhub.com/resources/grubhub-profit-calculator/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Grubhub",
      "platform_slug": "grubhub",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Platform / maintenance fees",
      "value_text": "None on any plan",
      "value_numeric": null,
      "unit": null,
      "conditions": null,
      "notes": "Manually captured by operator.",
      "source_url": "https://get.grubhub.com/resources/grubhub-profit-calculator/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Grubhub",
      "platform_slug": "grubhub",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "All-Access plan marketing commission",
      "value_text": "20% marketing commission",
      "value_numeric": 20,
      "unit": "percent",
      "conditions": "Lowest customer delivery fee; highest support tier. NYC pricing differs.",
      "notes": "Assembled from plan-table cells; manually captured by operator.",
      "source_url": "https://get.grubhub.com/resources/grubhub-profit-calculator/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Grubhub",
      "platform_slug": "grubhub",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Basic plan marketing commission",
      "value_text": "5% marketing commission",
      "value_numeric": 5,
      "unit": "percent",
      "conditions": "No platform or maintenance fees; standard customer delivery fee. NYC pricing differs.",
      "notes": "Assembled from plan-table cells; manually captured by operator.",
      "source_url": "https://get.grubhub.com/resources/grubhub-profit-calculator/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Grubhub",
      "platform_slug": "grubhub",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Grubhub Delivery add-on",
      "value_text": "Delivery fees start at 10% when Grubhub's fleet delivers, on top of the marketing commission",
      "value_numeric": 10,
      "unit": "percent",
      "conditions": null,
      "notes": "Manually captured by operator.",
      "source_url": "https://get.grubhub.com/resources/grubhub-profit-calculator/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Grubhub",
      "platform_slug": "grubhub",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Plus plan marketing commission",
      "value_text": "15% marketing commission",
      "value_numeric": 15,
      "unit": "percent",
      "conditions": "Lower customer delivery fee; Grubhub+ diner access. NYC pricing differs.",
      "notes": "Assembled from plan-table cells; manually captured by operator.",
      "source_url": "https://get.grubhub.com/resources/grubhub-profit-calculator/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Square Online",
      "platform_slug": "square-online",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Custom pricing threshold",
      "value_text": "Custom pricing and processing available over $250,000 processed per year (Square Pro)",
      "value_numeric": null,
      "unit": null,
      "conditions": null,
      "notes": "Manually captured by operator.",
      "source_url": "https://squareup.com/us/en/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Square Online",
      "platform_slug": "square-online",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Square Free plan",
      "value_text": "$0/month per location — pay only per payment processed",
      "value_numeric": 0,
      "unit": null,
      "conditions": null,
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://squareup.com/us/en/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Square Online",
      "platform_slug": "square-online",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Square Plus plan",
      "value_text": "$49/month per location, with lower processing rates",
      "value_numeric": 49,
      "unit": null,
      "conditions": null,
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://squareup.com/us/en/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Square Online",
      "platform_slug": "square-online",
      "topic": "Additional fees",
      "topic_slug": "additional-fees",
      "label": "Square Premium plan",
      "value_text": "$149/month per location, lowest processing rates + 24/7 priority support",
      "value_numeric": 149,
      "unit": null,
      "conditions": null,
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://squareup.com/us/en/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Square Online",
      "platform_slug": "square-online",
      "topic": "Payment processing fees",
      "topic_slug": "processing-fees",
      "label": "In-person processing (Free plan)",
      "value_text": "2.6% + 15¢ per tapped, dipped, or swiped payment on the Free plan",
      "value_numeric": 2.6,
      "unit": "percent",
      "conditions": null,
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://squareup.com/us/en/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Square Online",
      "platform_slug": "square-online",
      "topic": "Payment processing fees",
      "topic_slug": "processing-fees",
      "label": "Online processing (Free plan)",
      "value_text": "3.3% + 30¢ per online transaction on the Free plan",
      "value_numeric": 3.3,
      "unit": "percent",
      "conditions": null,
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://squareup.com/us/en/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Square Online",
      "platform_slug": "square-online",
      "topic": "Payment processing fees",
      "topic_slug": "processing-fees",
      "label": "Online processing (Plus and Premium plans)",
      "value_text": "2.9% + 30¢ per online transaction on Plus and Premium plans",
      "value_numeric": 2.9,
      "unit": "percent",
      "conditions": null,
      "notes": "Assembled from pricing-table cells; manually captured by operator.",
      "source_url": "https://squareup.com/us/en/pricing",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Uber Eats",
      "platform_slug": "uber-eats",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Lite plan marketplace fee",
      "value_text": "20% of the order subtotal on delivery orders",
      "value_numeric": 20,
      "unit": "percent",
      "conditions": "Entry plan — appears in home screen and search results only.",
      "notes": null,
      "source_url": "https://merchants.ubereats.com/us/en/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Uber Eats",
      "platform_slug": "uber-eats",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Plus plan marketplace fee",
      "value_text": "25% of the order subtotal on delivery orders",
      "value_numeric": 25,
      "unit": "percent",
      "conditions": "Adds higher placement; 0% intro marketplace fee for the first 30 days.",
      "notes": null,
      "source_url": "https://merchants.ubereats.com/us/en/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Uber Eats",
      "platform_slug": "uber-eats",
      "topic": "Commission rates",
      "topic_slug": "commission-rates",
      "label": "Premium plan marketplace fee",
      "value_text": "30% of the order subtotal on delivery orders",
      "value_numeric": 30,
      "unit": "percent",
      "conditions": "Top placement + matched ad spend; 0% intro fee for the first 30 days.",
      "notes": null,
      "source_url": "https://merchants.ubereats.com/us/en/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Uber Eats",
      "platform_slug": "uber-eats",
      "topic": "Payout schedule",
      "topic_slug": "payout-schedule",
      "label": "Faster payout option",
      "value_text": "Opt-in Daily Pay — daily disbursements (one day plus 2-3 business days bank settlement) for a small per-day fee",
      "value_numeric": null,
      "unit": null,
      "conditions": "All merchants can opt in; new merchants may have a cooling-off period.",
      "notes": "Help article displays the fee as 1.00 EUR (localized); the US dollar amount is not published on the page — do not publish a $ figure until confirmed in Uber Eats Manager.",
      "source_url": "https://help.uber.com/merchants-and-restaurants/article/daily-pay-for-merchants?nodeId=84bf992e-37d5-4f9e-ab15-68db0f65e3b3",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Uber Eats",
      "platform_slug": "uber-eats",
      "topic": "Payout schedule",
      "topic_slug": "payout-schedule",
      "label": "Standard payout frequency",
      "value_text": "Weekly — the Monday 12 AM to Monday 12 AM remittance period pays out starting Monday, arriving in 1-2 bank days",
      "value_numeric": null,
      "unit": null,
      "conditions": null,
      "notes": null,
      "source_url": "https://help.uber.com/en/merchants-and-restaurants/article/how-do-store-payments-work?nodeId=97a3be09-d21f-4be3-8d89-e886f4d12a9b",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Uber Eats",
      "platform_slug": "uber-eats",
      "topic": "Pickup & self-delivery pricing",
      "topic_slug": "pickup-self-delivery",
      "label": "Pickup fee",
      "value_text": "7% of the order subtotal on pickup orders",
      "value_numeric": 7,
      "unit": "percent",
      "conditions": "Requires validated in-store pricing; applies across plans.",
      "notes": null,
      "source_url": "https://merchants.ubereats.com/us/en/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Uber Eats",
      "platform_slug": "uber-eats",
      "topic": "Pickup & self-delivery pricing",
      "topic_slug": "pickup-self-delivery",
      "label": "Self-delivery plan fee",
      "value_text": "15% of the order subtotal when the restaurant delivers its own orders",
      "value_numeric": 15,
      "unit": "percent",
      "conditions": null,
      "notes": null,
      "source_url": "https://merchants.ubereats.com/us/en/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    },
    {
      "platform": "Uber Eats",
      "platform_slug": "uber-eats",
      "topic": "Payment processing fees",
      "topic_slug": "processing-fees",
      "label": "Webshop order processing fee",
      "value_text": "2.5% + $0.29 per order on Webshop (Uber's direct-ordering site product)",
      "value_numeric": 2.5,
      "unit": "percent",
      "conditions": null,
      "notes": null,
      "source_url": "https://merchants.ubereats.com/us/en/pricing/",
      "effective_date": null,
      "observed_date": "2026-07-17",
      "verified_date": "2026-07-21"
    }
  ]
}